Shipping Policy
At Idigisys, we are committed to ensuring a seamless and efficient delivery experience for all our learners and customers. While our primary offerings—AWS training courses and certification preparation—are delivered digitally, this Shipping Policy outlines how we handle the distribution of digital content and any physical materials (if applicable).
Digital Product Delivery
- AWS Training Courses and Resources
- All course materials, including video lectures, PDFs, practice exams, and other digital resources, are delivered instantly upon enrollment via our online learning platform.
- Access details will be sent to the email address provided during registration within 24 hours of purchase.
- No physical shipping is required for digital courses unless otherwise specified.
- Order Processing Time
- Digital products are processed immediately after payment confirmation.
- You will receive a confirmation email with login credentials and instructions to access your course within 1 business day.
- Technical Support
- If you experience delays or issues accessing your digital course materials, please contact us at cloud@idigisys.com or call +91 9667290077 / +91 9667290088. Our team is here to assist you promptly.
Physical Product Delivery (If Applicable)
In rare cases where physical materials (e.g., printed course books, certificates, or promotional items) are included with your purchase, the following applies:
- Shipping Locations
- We currently ship physical items to addresses within India. For international shipping inquiries, please reach out to us at cloud@idigisys.com.
- Shipping Rates
- Shipping costs (if applicable) will be calculated at checkout based on your location and the weight of the items.
- Free shipping may be offered for specific promotions—details will be provided during checkout.
- Processing Time
- Orders for physical items are processed within 2–3 business days after payment confirmation.
- Shipping timelines depend on your location:
- Within India: 5–7 business days.
- Delays may occur due to holidays, weather conditions, or unforeseen circumstances.
- Shipping Partners
- We partner with trusted courier services to ensure timely and secure delivery. A tracking number will be provided via email once your order ships.
- Lost or Damaged Shipments
- If your physical shipment is lost or arrives damaged, please contact us within 7 days of the expected delivery date at cloud@idigisys.com. We’ll work with you to resolve the issue promptly.
Important Notes
- Non-Deliverable Items: Most of our offerings are digital, and no shipping applies unless explicitly stated in the course or product description.
- Email Verification: Ensure the email address provided during purchase is correct, as all digital access links and updates will be sent there.
- Customs and Duties: For international orders (if applicable), customers are responsible for any customs fees or import duties.
Contact Us
Have questions about your order or our shipping process? We’re here to help! Reach out to us at:
- Email: cloud@idigisys.com
- Phone: +91 9667290077 / +91 9667290088
- Address: B1 Basement, Centrum Mall, Khasra No:369, New Delhi, Near Sultanpur Metro, India – 110030
Thank you for choosing Idigisys as your trusted AWS training partner. We’re excited to support you on your cloud learning journey!