Privacy Policy

1. Who We Are

At Idigisys, we are dedicated to empowering careers through expert AWS training. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, and interact with us in any way.

Idigisys is passionate about empowering individuals and businesses with industry-leading AWS training that transforms careers and drives innovation. As a trusted AWS training provider, we offer comprehensive, hands-on courses designed to equip learners with in-demand cloud skills, preparing them for AWS certifications and real-world cloud challenges. With cloud computing shaping the future of technology, we ensure that our training is practical, career-focused, and accessible to learners worldwide.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide Directly

You may provide information to us directly when you:

Register for an account: This may include your name, email address, phone number, and professional background.
Enroll in a course: We collect information related to your course selections, progress, and completion.
Contact us: When you reach out to us with inquiries, support requests, or feedback, we collect your contact information and the content of your communication.
Participate in surveys or promotions: We may collect information if you choose to participate in surveys or promotions we offer.
Make payments: When you make payments for our services, we collect necessary payment information (though this may be processed through a third-party payment processor – see Section 4).

2.2 Information Collected Automatically

When you use our website and services, we may automatically collect certain information, including:

Log Data: This includes your IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience, analyze website usage, and for marketing purposes. You can manage your cookie preferences through your browser settings (see Section 6).
Device Information: We may collect information about the device you use to access our services, including device model, operating system, and unique device identifiers.

3. How We Use Your Information

We use the information we collect for various purposes, including:

Providing and Improving Services: To deliver our training courses, manage your account, personalize your learning experience, and improve our services.
Communication: To respond to your inquiries, provide customer support, send you important updates and notifications related to your courses or account, and for marketing communications (with your consent where required).
Analytics and Research: To analyze website usage trends, understand learner demographics, and conduct research to improve our training programs and services.
Marketing and Promotion: To send you promotional materials, newsletters, and information about new courses or services that may be of interest to you (with your consent where required).
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Security: To protect the security and integrity of our website and services.

4. Sharing and Disclosure of Your Information

We may share your information with the following categories of recipients:

Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as payment processors, hosting providers, analytics providers, and marketing platforms. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
Business Partners: We may share information with business partners who collaborate with us to offer certain courses or services. We will only do this with your consent or as necessary to provide the services you have requested.
Legal Authorities: We may disclose your information to legal authorities if required to do so by law or in response to valid requests by public authorities (e.g., court orders, subpoenas).
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any such change in ownership or control.

We do not sell your personal information to third parties.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

Encryption: Using encryption to protect sensitive data during transmission and storage.
Access Controls: Limiting access to personal information to authorized personnel only.
Regular Security Assessments: Conducting regular security assessments and updates to our systems and processes.

However, no method of transmission over the internet or electronic storage is completely secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activity on our website. Cookies are small text files that are stored on your device. We use cookies for the following purposes:

Essential Cookies: These cookies are necessary for the operation of our website and services, such as enabling you to log in and navigate the site.
Performance Cookies: These cookies collect information about how you use our website, such as which pages you visit most often and if you encounter any errors. This information helps us improve the performance of our website.
Functionality Cookies: These cookies allow our website to remember choices you make (such as your language preference) and provide enhanced features.
Marketing Cookies: These cookies are used to track your browsing habits and deliver targeted advertisements that are relevant to your interests.

Your Cookie Choices:

You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. Please refer to your browser’s help documentation for instructions on how to manage your cookie preferences. Please note that blocking certain cookies may affect the functionality of our website and services.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. This may include retaining your information for as long as your account is active, to provide you with services, to comply with legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights

You have certain rights regarding your personal information, including:

Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You have the right to request that we delete your personal information under certain circumstances.
Objection to Processing: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
Restriction of Processing: You have the right to request that we restrict the processing of your personal information under certain circumstances.
Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit that data to another controller.

To exercise any of these rights, please contact us using the contact information provided in Section 11.

9. Third-Party Links

Our website may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of those websites before providing any personal information.

10. Children’s Privacy

Our services are not intended for children under the age of [Insert Age – e.g., 16]. We do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under the relevant age without verification of parental consent, we will take steps to remove that information from our systems.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and update the “Last Updated” date at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates. Material changes will be communicated more prominently, such as via email notification or a notice on our website.